My Order

No worries. Contact us at 1.844.454.6662 (1.844.4KINONA) or email us at or go to Contact Us

If you have not received your tracking # from UPS, we can change it for you. If you have received your tracking info, you will need to go to UPS/MyChoice or contact us at 1.844.454.6662 (1.844.4KINONA) or go to Contact Us, or email us at

Contact us at 1.844.454.6662 (1.844.4KINONA) or go to Contact Us, or email us at

Contact us at 1.844-454.6662 (1.844.4KINONA) or go to Contact Us, or email us at

We want you to love what you purchased. If you are not 100% satisfied, please return your purchase in the original condition within 30 days of the purchase date for a full refund.

Note: Due to deep discounts on our Final Sale collection, we cannot accept returns or exchanges on Final Sale products.  

Visit the Shipping and Returns section for more details.

The fastest way to exchange for a different color, size or product is to place a new order for the item(s) you want and follow the Returns Process to receive your refund, for assistance go to Contact Us.


Please go to our Virtual Fitting Room to help find your right fit.

KINONA runs true to size. We offer XXS-XXL. A size Medium, for example would be a size 8-10. Please see our size guide for more information.

Our lengths vary depending on the style of the product. You can find more detailed information by going to the product page where you will find all pertinent measurements.

Simply click "Find My Size" under the size selector to launch the virtual sizing tool. Input your measurements to get customized recommendations. Learn more about the virtual fitting room here.


You will be charged for the order when you place the order, not shipped when the order ships.

We’re pleased to offer digital gift certificates. These digital gift cards can be immediately emailed to the recipient and contain a code to redeem on our site within a year. It’s a great way to give the gift of style when you may not know what size or styles to choose.

Refunds will be made to the original purchase method. For orders purchased with Gift Cards, you will be issued another KINONA gift card for the amount of the return.


To sign into your account, click on the SIGN IN tab at the top of our home page. This will take you to the account page where you can either create a new account or login to your existing account with your email address and password. Contact our Customer Support team if you need additional support.

Visit the Login page and click on FORGOT YOUR PASSWORD you will be emailed a password reset.

We know it’s annoying to manage passwords, but with an account you can check out faster, save multiple addresses, track your orders, save items to your wish list, and collect points towards our Queen of the Green program.


Easy. Machine wash cool; tumble dry low or air dry. We do not recommend using a hot iron.


KINONA means "shape" in Hawaiian. At KINONA, we live the values of the Aloha spirit.

We’re online & offer free shipping and returns to make it easy to try & fall in love with KINONA! We are also in 350+ premier country clubs across the country. [Retailer Locator coming soon!] Contact us if you’re interested in bringing KINONA to your club or store.

Don't worry! We're here to help. Go to Contact Us or email us at or call 1.844.454.6662 (1844.4KINONA) for assistance. We are available 7 days a week, 5am - 9pm (PST).

To find KIINONA products at a Club near you, contact


Ultraviolet Protection Factor (UPF) indicates how much UV radiation (both UVB and UVA) a fabric allows to reach your skin. UPF 50 fabric blocks 98 percent of the sun's rays and allows two percent (1/50th) to penetrate, thus reducing your exposure risk significantly.

Our product is manufactured in the Philippines with fabric that is sourced from a mill in Italy.

Our premium Italian fabrics are a combination of fabrics like ECONYL (high quality regenerated nylon) and Lycra (similar to swimwear).


We do offer a first time discount for new customers. Sign up for our list and we'll send that discount to you right away. Follow us on Instagram or Facebook to stay up to date on new collection, promotions and sales.

Visit our Rewards section to learn more about our rewards programs and how to become a Queen of the Green.