International Shipping

Kinona has gone global!   You can now order for deliveries outside the United States.  While the process is very easy, there are a few differences to domestic orders. 

STANDARD SHIPPING DURATION

7-14 business days

WHEN WILL MY ORDER SHIP?

Once an order is placed, your order will be processed and shipped as quickly as possible. You will receive an email with your tracking information once the order ships. Please note that standard international shipping fees do not include taxes or duties and they may differ depending on your region.

HOW MUCH DUTY AND TAX WILL I HAVE TO PAY?
Once you add your items to your cart and move to the checkout page, you will see the taxes, duties and shipping charges. You will be responsible for all duties, taxes and customs charges.  

HOW DOES THE PROCESS WORK?

We ship to most  international markets. To see pricing in your market, select your country from the country selector shown in the website header or footer. You will see a dropdown menu. Select the shipment destination country for more detailed information. Relevant Shipping, Duties and Taxes are calculated and included at checkout.  

WILL YOU SHIP TO AN INTERNATIONAL P.O. BOX?

We do not ship to P.O. boxes.

CAN YOU ADJUST THE VALUE OF MY ORDER?

No. We are required by law to disclose the full value of the package content.

CAN I RETURN OR EXCHANGE MY ORDER?

Please note that for international orders, we cannot accept returns or exchanges.  All Sales are Final.

CAN I USE A COUPON OR PROMOTION CODE ON INTERNATIONAL ORDERS?
Most coupon or promotion codes will work on international orders.  From time to time, we have specific sales, offers or promotions which may prohibit international shipment.  .